Recycle, Reuse, and Rebuild: Information Architecture on a Budget

這次IA Summit的講者與參加者的穿著都非常隨意，所以當我看到站在台上的男士是穿西裝打領帶時，感到有點驚訝，後來知道他們是來自組合國際（Computer Associated）時，就不那麼奇怪了。

這場的內容比較特別，是與技術文件撰寫有關。一般軟體公司在撰寫技術文件或使用手冊時，常是由不同的人負責為不同的產品撰寫說明，甚至同一套產品的不同技術文件是由不同的人所撰寫，再加上這些技術文件的載具常會有所不同（如光碟、軟體內建、紙本、網路），因此還可能得撰寫多種不同的版本。這些情況造成了包括已建立資訊無法重複利用導致資源浪費、不同作者間無法有更好的協同作業以及使用者無法充分運用手冊自我解答等各種問題。

講者Rebecca Sukach與Robert Kennedy博士做的就是他們先從各個角度來檢視這許多問題，然後決定先從identify出各種不同文件中會有的information block著手，為不同的information block做出名稱、內容與屬性等各種定義，然後他們再建立一個內容輸入與管理的平台，並希望能達到以下這些目的：

‧ 讓所有資訊都能以最容易的導引方式被取得
‧ 在紙本手冊和線上資訊之間提供參考連接
‧ 線上資訊能獲得定期的更新
‧ 打造涵蓋產品資訊、使用手冊、技術文件資料庫與白皮書的全方位搜尋功能

很有趣的計畫！

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